Overview
What is Squarespace?
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
Squarespace is Great for Big Teams but Less Great for Precision
Squarespace: The fast and easy website builder
TrustRadius Insights
Squarespace is the easiest way to start a website
Great tool for getting a website up quickly and efficiently
Excellent Website Builder
Squarespace delivers on its value prop, but customization can be time consuming
Try Squarespace for Improved Security, SEO and Online Sales
A happy Squarespace user
Squarespace Review
Minimal and aesthetically pleasing, simple to use CMS
Squarespace as a starter platform for ecommerce performance
Squarespace is great for Artists/ Authors & Illustrators!
Create & showcase your creativity!
Squarespace, Despite Some Limitations, Continues to Be the Best in Industry
Awards
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Popular Features
- Admin section (87)8.383%
- Page templates (88)7.070%
- Library of website themes (85)7.070%
- Mobile optimization / responsive design (84)6.767%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12 per month
Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.5Role-based user permissions(59) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 8API(44) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 8.7Internationalization / multi-language(33) Ratings
The software supports multiple languages, countries, currencies, etc.
Web Content Creation
Features that support the creation of website content.
- 9WYSIWYG editor(76) Ratings
What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.
- 8Code quality / cleanliness(69) Ratings
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
- 8.3Admin section(87) Ratings
The admin page is easy to navigate and use.
- 7Page templates(88) Ratings
The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.
- 7Library of website themes(85) Ratings
A library of website frameworks or themes is available as a starting point for building a website.
- 6.7Mobile optimization / responsive design(84) Ratings
The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.
- 9Publishing workflow(76) Ratings
The software allows users to set up a custom workflow for updating the website, including approval processes.
- 7.5Form generator(69) Ratings
Users can build website forms for visitors to fill out.
Web Content Management
Features for managing website content
- 9Content taxonomy(66) Ratings
Users can create multiple levels and types of content categories including tags.
- 7.1SEO support(71) Ratings
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
- 8Bulk management(44) Ratings
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
- 8Availability / breadth of extensions(58) Ratings
There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.
- 8.9Community / comment management(58) Ratings
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Product Details
- About
- Tech Details
- FAQs
What is Squarespace?
Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.
Squarespace Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(296)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.
Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.
Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.
Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey
Cons:
- Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
- Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
- Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.
Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.
Attribute Ratings
Reviews
(1-25 of 29)Excellent Website Builder
- Easy to use
- No need to worry about hosting
- Great integration with various tools
- Mobile Responsiveness
- Not as customizable as Wordpress
- Squarespace version updates can get frustrating
- Security
- Customer support
- Maintenance
- Squarespace would be improved by offering options for variants for downloadable products.
Squarespace Review
- Image Stacking
- Website Building
- Customization
- Drag and Drop
- Domain accessibility
- Easy to navigate
- Simple to update products
- Ease of use for check out pages
- Simple platform for site management
- Low SEO value
- Hard to expand for larger scale online catalogs
- Limited check out integrations
- Squarespace makes it simple to set up your website, whether you know a lot or very little about web design. HTML coding can be used but is not necessary, thanks to the hub's large selection of templates for both overall website look and individual pages.
- The backend "Dashboard" for Squarespace sites is very clean and clear — navigation is simple to get started, and if you select a wrong section, you can easily go back to the main menus.
- Commerce is very nice. I've used Shopify and a few custom store backends, and Squarespace stands out as one of the best. Because I'm a longterm user, I have certain benefits that now have a different price point, but I'd recommend their store as a very good option for most groups.
- Analytics are pretty standard, which is nice for groups who want to keep track of basic traffic and sales without needing a secondary tracker, but may not satisfy someone looking for extra robust information.
- It takes practice to get used to the editing flow for setting up pages in Squarespace: you need to both use an on-page "Page Content" tab to edit most aspects but also use a gear icon on the left-hand sidebar to finish setting up the pages with SEO, social image and metadata style descriptions.
- Because so much of your website is created through drag and drop, it can be frustrating at times when items do not move as precisely as you need. I end up having to resize columns after laying out the whole page from time to time.
- I pay for a domain through Squarespace because it keeps it simple, but the pricing is not ideal, especially if you need more than one domain. If you are bringing your own domain names, there is extra work, but it does work.
- Squarespace makes it very easy to get products listing in an eCommerce store. The interface is intuitive (they've improved in this regard quite a bit in their recent update, in my opinion) and quick to navigate.
- Squarespace is designed for fast deployment. While it sacrifices some customization, it is very simple to get your website framed up, the pages filled out with images and content, 3rd party integrations set up, and everything launched.
- The tools for building your content are easy to understand use. They've improved greatly with the functionality for inserting a content block. It used to be pretty buggy or fiddly but you can now just place your cursor in the editor where you want to insert something, see an indicator for where the new content will be inserted, click, and you're on your way.
- Solid uptime performance. I've never had problems with my website going down after two years as a customer.
- Automatic updates keep the site secured and free of malware or other problems that tend to afflict the average WordPress user.
- Design options tend to be limited unless you venture into the world of add-ons where things can get quite technical. If you're looking for a plug-and-play, you'll get it here, but you will likely have to concede some personal design preferences to fit the boundaries of their templates.
- It can be a little bit tricky at first to figure out the Pages tool and how to use it to get your navigation the way you want. I have some pages that I don't want in the primary navigation and
- This platform really needs more turnkey functionality for a membership site, recurring payments, gated content, etc. I hope that's coming at some point. Right now, you're better off using Squarespace for a more conventional eCommerce business.
- If you're a blogger and want to load up your site with ad placements, Squarespace is not for you. The platform is really unfriendly for any kind of ad network integrations, including AdSense.
Squarespace is not a great choice for ad-revenue-reliant bloggers or similar content creators. Its eCommerce tools are great for launching quickly but lack a lot of customization options without custom development. If you have the resources to go that route, however, there are some great Squarespace development shops that can do some pretty cool stuff.
Squarespace is an excellent platform for simpler websites, but be aware of some e-commerce limitations
- Getting started with Squarespace is incredibly easy. Their templates make getting an early design for your website set up and published quick and simple. There are plenty of advanced features that can be utilized to tweak the design indefinitely but getting up and running smoothly and quickly is key and Squarespace does that beautifully.
- The Squarespace Analytics tools are incredibly helpful. They are quite detailed yet very easy to understand and parse through. If you've ever tried to understand all of your Google Analytics data, you can feel like you need to get a new degree to comprehend it all. Squarespace Analytics are intuitive and easy to understand allowing you have an easier time making decisions based not eh data you re provided.
- Squarespace makes integrations with other platforms very easy as well. Email service providers (like MailChimp or Contant Contact), or integrating with outside fulfillment centers for orders of your products is very easy to set up. The back end design and control makes navigating through these things very easy (with the right instructions, of course).
- My biggest complaint about Squarespace is particularly about the shipping rates controls in the Commerce plans. Squarespace does not allow you to assign different shipping costs to different products. You can set up different costs for different levels of shipping (for example, Ground, Express, Overnight, etc.). But if you have two different products that are different sizes and weights you cannot independently assign each of them a different cost for Ground shipping. All products have to have the same price for Ground, the same price for expedited, etc. It is incredibly frustrating. This one deficiency alone has actually been enough to have prompted me into looking for alternative platforms for my e-commerce site. If you sell multiple products of varying sizes and weights and you intend to charge you customers shipping, then be aware of this beforehand. If you only sell digital products, or products that don't vary much in size or weight, or you intend to offer free shipping on everything then this will not be as big a deal for you.
- Squarespace offers excellent help services via live chat, but in the years that I've used it I get the sense that recommendations from users are taken seriously. I've made numerous recommendations for enhancements and fixes over the years and I know other people that have as well. However what I continue to see from Squarespace is development of new product offerings that aren't necessarily in line with their core product offering, and not much in the way of making what they already offer much better. There are certain things that should be prioritized by their development team but I don't get the sense that these are taken seriously. Of course this is just my guess as I don't work there but it's important to remember that perception is reality to those who are perceiving.
- As much as Squarespace makes integrations easy, they still have along way to go with regards to being recognized by many other platforms as integration worthy. Very often I come across services that offer integrations with web design platforms and Squarespace is not one of them. I'm not sure why this is but I wish Squarespace would do a better job of working with these other companies to have integrations with them.
Designer Look and Feel is Ideal for Creative Businesses
- Ease of use with its drag and drop interface.
- Beautiful templates — more so than other easy to use builder tools like Weebly or Wix.
- Extensive and well-designed elements, including fonts.
- Images are presented beautifully.
- Drag and drop interface is not as intuitive as it was when it first launched. It's a bit more challenging to use than, say, Weebly.
- Its ecommerce functionality isn't as robust as something like Shopify.
- Setting up grids or sections isn't as easy to do as other tools.
- Changing templates to see how content may look isn't seamless.
Squarespace: the best choice for small businesses and freelancers!
- Easy to use. Literally, anyone can manage it after 30-60 minutes of training.
- It offers more design flexibility than it used to (backgrounds, more unique layouts, etc).
- There's no need for maintenance—plugin updates, security issues, etc.
- The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
- There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
- It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Squarespace = Website In A Day
- I love using Squarespace for Small Business Websites for local soloprenuers.
- Squarespace works great for Coaches and Trainers who need a membership site
- I often use Squarespace for those who have e-commerce stores with less than 100 products.
- ability to duplicate blocks in builder
- ability to save blocks in builder
- file upload manager / Images etc
Excellent, easy-to-learn tool for beautiful basic sites
- Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
- Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
- Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
- Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
- Being able to save versions of a particular site's design. While I like that any change you make is automatically saved, it'd be nice to be able to show clients multiple versions of a site/page design or be able to revert to a previous design later on.
- The way that image galleries are handled can be a bit confusing. There's overlapping functionality between Gallery pages and image galleries inserted into a page, so I often find myself building out both to decide which works best.
- It'd be nice to have a more professional way to share beta versions of websites with clients – sending them a link to an automatically generated URL (like triangle-sphere-9.squarespace.com) and having them log in as a guest is sometimes confusing. If there were a way to have that login screen say something customizable (like "Welcome to the future home of Website.com!") it'd be helpful.
If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
The perfect tool to create your web presence.
- It is incredibly easy to use. Simple to the point where you can drag and drop. So you can create a very professional looking website with little to no coding experience.
- There are a ton of customization options and a lot of templates to choose from. My website still looked unique and "mine" even though I built it using their pre-built tools.
- You can add an e-commerce part to your website really easily. Very handy if you are providing services or selling items through your web portal.
- Looks and works great on mobile devices as well.
- The pricing is very reasonable. For the service it offers, it is priced very competitively. And certainly cheaper than hiring a web development team.
- The user interface is simple and clean. You won't have to spend time searching online on how to do things.
- Good support. They were very nice and helpful when I contacted them.
- I had difficulty embedding video content into it. I got it to work but it took longer than it should have.
I wouldn't recommend it if you plan on creating a web store that you will be regularly selling items through. It probably would work out cheaper to engage a web development team for the long term savings. But it's good if you only occasionally plan on transacting through your webpage.
Also definitely not recommended for enterprise-level usage. You want more control over your web presence in that scenario rather than engaging through a third party.
Travel Photographer Happy with SquareSpace
- Every few months we update our website's "Featured Gallery", an image gallery depicting a particular subject (this month it is Istanbul). After selecting a number of images from my collection, SquareSpace makes it easy to set up the gallery page, move images around to see how they would look as a set, and even move the copyright symbol around so it does not fall on an important part of an image. We then view the gallery before posting it.
- We also like the variety of templates SquareSpace offers. They tend to be modern and simple, and they are highly customizeable. As a travel photographer it is important that that images are highlighter (not the website builder), and SquareSpace's simple templates allow for this.
- As a travel photographer I need my images to be front and center of every page of my website. The gallery pages are great for this, but not so with my blog. It is here where I think SquareSpace could use some improvement. I am only able to feature an image cropped in a circular fashion!
Squarespace: Making the Novice Look Professional
- Flexible: Squarespace allows me to quickly and easily make changes to our website.
- Professional: I am not a web design professional. Squarespace helps me makes my site look professional.
- Inexpensive: Squarespace's price point is great for a small company that needs to maximize our use of every dollar.
- Integration: Squarespace integrates well with other services (such as LinkedIn) and helps me do my job.
- Responsive: Squarespace has a lot of tutorials and help available on the web. They were also quick to respond if I had questions or problems.
- Interface: Sometimes I have problems with their interface not saving or working correctly. For example, the photo editor tool sometimes locks up and crashes causing me to lose work.
- Picture Integration: Sometimes it is unclear how to manipulate cropping and sizing of pictures so they look right on the website.
I love Squarespace!
- Image alt text optimized for SEO
- Integrations and opportunities for custom CSS, like my contact form
- Pushing posts to social media
- Keeping pages organize but easily found
- Great templates
- Easy to add or change pages
- Cover pages! I’d like to be able to add custom CSS
- Reminders to publish new content
- Higher capacity for audio
Squarespace is the only platform we use for all of our clients!
Squarespace provides solutions for our clients in the areas of blogging, eCommerce, gorgeous user experience, modern look, third party integrations, appointment booking and many other features. We personally use it for several of those benefits.
- eCommerce: Squarespace provides a thorough and comprehensive solution for eCommerce. There are analytics, inventory tracking, variants, shipping, third party integration, easy to build and use options for users to build a secure store.
- Blogging: Squarespace provides all types of options for blogging that people can use to design a gorgeous but functional blogging platform.
- Style Editor: Their style editor has so many options it is one of the most flexible and customizable options out there. Anywhere from changing the fonts, colors, and layout to custom designing with CSS code injection.
- No Affiliate program: I think with all the designers out there that use and promote Squarespace as one of the best options, having an affiliate or reseller program would be nice.
- I think there is room for improvement on the responsive design end. There is some disconnect sometimes with the way the layouts adjust depending on the screen size. For the most part it works great but I think it could be better.
Squarespace is not appropriate for large size companies that need the most flexible open source options through something like Wordpress and need a developer to maintain their site. Sometimes companies need more options than a platform like Squarespace can provide.
Simple and beautiful solution for artist.
- Templates are sleek, modern, and beautiful.
- Customer support is U.S. based and super friendly.
- There are multiple plans so your site can grow with your business.
- An even more basic plan would be welcomed for people looking for just a simple gallery to host w/o the bells and whistles.
- I'd like to see Squarespace suggest the optimal layout/design based on my content.
Easy Website Creation For Anyone
- The website was easy to create, using Squarespace's user-friendly tools.
- Making edits and updates are also very easy, and requires very little training to teach someone new to do so.
- We were able to password protect our site, so the resources contained within are only available to those in the company.
- We are using a search tool to make it easier to find what you are looking for.
- The search tool is helpful, but lacks an ability to sort your results. Maybe it's just the tool we're using, but it's a feature I would like to have.
- When adding custom images to your site, the image size requirements could be easier to understand.
- The mobile app to help write blog posts on the site lacks some of the functionality of the desktop version.
Does the Job for a Small Company, Could be More Robust
- General website
- Image hosting
- Blog hosting
- Blog hosting is not as robust as WordPress
- Online shop is emerging
- HIPAA compliance for online therapy could be really robust if allowed to grow
Simple, limited, but effective for small businesses
- Easy to create visually appealing designs using the gridded drag and drop and preset formatting options/ themes
- Maintains consistent design elements across your whole site - which you can change at a high level with one click and automatically updates globally
- Instantly updates content to your live site
- Great photo slideshow options and quotation box features
- The grid system can be limiting - even using the spacers, there are limited options when you lay out your website. Great for beginners, but not great if you want more complex designs
- Really hard to add site-wide custom code, including analytics tracking for advertising campaigns (Linkedin, Facebook etc)
- Design limitations on banners, blog posts, and other standardized functions
I think teams usually grow out of Squarespace as it doesn't allow you to create a truly customized, well-branded experience and has functionality limitations.
Squarespace—perfect for smaller websites
- Squarespace, in general, is very, very intuitive. If you're fairly comfortable using techy things and computers, you'll learn fairly quickly. If you spend just a solid whole day playing around with Squarespace and watching their helpful videos, you'll get it down just fine.
- They have a fantastic index of help videos and documents for new users like us. If I ever got stuck (and, well, I did), a quick Google search had me land on the right Squarespace help web page or video!
- The way you place images on your web pages is wonky. It doesn't work like a rich text box, and it's not as simple as just drag and drop. You have to add spacers here and there. But the annoying thing with spacers is that you're limited to certain sizes. On a couple occasions, I tried to center an image on a page and I just COULDN'T, because their spacers didn't space the way I wanted them to.
- Is there any way that users can adjust the spacer sizes by pixel size?
The Perfect Portfolio Pal
Squarespace is really quite affordable and you don't have to worry about finding a host and uploading your design like I had to do in the past when designing my own website from scratch.
- Integrated blog with website.
- No need for additional hosting.
- Simple to use layouts and customizing without having to deal with any jquery or java, etc.
- Easy to control and even edit on the go via their app.
- Sometimes it can be a little difficult to shift things around.
- There are limits on how many pages you can have depending on the payment tier you have.
- I'd love to be able to adjust the size of items more easily without it affecting the way other images or items appear on the page.
Squarespace is also fantastic for clients who aren't too web-savvy but want to be able to have some control behind their content.
Great for small business
- Simplicity. Very user friendly, fast to set up something basic.
- Templates are very nice looking & they add new ones frequently.
- Easy to upload or embed content in just about any major format.
- Templates look very...template-y.
- Gallery functionality is a little difficult to use for something like a portfolio. It's easy to add the content, but not as easy to sort by topic/tag - you have to toggle between the gallery page and the page where the gallery is being displayed.
- In some cases hard to control exact display requirements (this is good and bad, as its a side effect of their responsive designs).
An easy-to-use platform to create great responsive websites
- Create responsive and mobile friendly websites using ready made templates.
- Easily customise and extend the existing templates.
- An adequate set of pre-built content blocks and functions provide the necessary tools to create any type of websites.
- The gallery library requires some changes in order to more easily manage the added images.
- Better support of multilingual websites.
- The option to secure parts of the websites and not only the entire website.
Squarespace - Simply Build Beautiful Websites
- Easy to use - Their intuitive design and guided examples make it simple for anyone to use,
- High quality templates - They provide high-quality templates that are made to work with a variety of devices and screen sizes without any extra work.
- Integration - Squarespace easily integrates with other services like Mailchimp for email marketing.
- Most non-tech people are not familiar with Squarespace or know if it is a legitimate service. "It looks too good to be true."