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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(296)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-25 of 29)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wix for our small to medium-sized businesses who need a website built without the hassle that comes with platforms like Wordpress.
  • Easy to use
  • No need to worry about hosting
  • Great integration with various tools
  • Mobile Responsiveness
  • Not as customizable as Wordpress
  • Squarespace version updates can get frustrating
Squarespace is perfect for a business that wants the benefits of a website but doesn't need anything complex. It's easy to use, there is no need to worry about plugin updates or hosting and it looks great. It's easy to update even if you don't have website experience.
Shawn Dehner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace hosts our business website. It is a safe and worry-free platform that looks and works great.
  • Security
  • Customer support
  • Maintenance
  • Squarespace would be improved by offering options for variants for downloadable products.
It's safe and reliable and offers easy-to-implement and good-looking website templates at a reasonable price.
May 24, 2021

Squarespace Review

Nicole Nagy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace for personal usage. As a product designer and photographer, I require a place to house my work that's accessible to others. Squarespace fulfills that need for me. I can house all my projects, and make sure it's password protected in case the work is confidential. It also provides a clear solution for photographers when it comes to uploading and placing images on a page that's visually appealing.
  • Image Stacking
  • Website Building
  • Customization
  • Drag and Drop
  • Domain accessibility
Personally, I think Squarespace is suited for anyone who wants to either start their own mini business or showcase their work. There are so many integrations Squarespace can handle, and it's a beautiful layout that's easy to use! However, larger businesses... I don't think the website could sustain that much data... so if you're trying to start a software company I'd recommend using something else.
Darcy Knapp, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have many clients that use Squarespace for their website and ecommerce solution. Squarespace offers a great starting point for SMBs to get into ecommerce and have online check out for services.
  • Easy to navigate
  • Simple to update products
  • Ease of use for check out pages
  • Simple platform for site management
  • Low SEO value
  • Hard to expand for larger scale online catalogs
  • Limited check out integrations
Depending on the size of the catalog, volume of sales and needs of the client, Squarespace is a good starter solution. For a more robust solution and higher volume clients they will need to change platforms down the road. Many clients last years in Squarespace until they have the sales volume and needs that a more robust platform offers (Shopify or BigCommerce).
Courtney Birnbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I began using Squarespace to maintain a production blog for web series Club Swim Show, which worked very well. Squarespace provides a very versatile, customizable website building platform that was easy to update with blog posts and to keep a specific look to the overall production website for the social media and promotion department. I continue to use Squarespace for my husband's and my portfolio sites, where I can showcase portfolio work and offer an easy-to-use storefront for any merchandise we have available to sell related to our graphic design and art.
  • Squarespace makes it simple to set up your website, whether you know a lot or very little about web design. HTML coding can be used but is not necessary, thanks to the hub's large selection of templates for both overall website look and individual pages.
  • The backend "Dashboard" for Squarespace sites is very clean and clear — navigation is simple to get started, and if you select a wrong section, you can easily go back to the main menus.
  • Commerce is very nice. I've used Shopify and a few custom store backends, and Squarespace stands out as one of the best. Because I'm a longterm user, I have certain benefits that now have a different price point, but I'd recommend their store as a very good option for most groups.
  • Analytics are pretty standard, which is nice for groups who want to keep track of basic traffic and sales without needing a secondary tracker, but may not satisfy someone looking for extra robust information.
  • It takes practice to get used to the editing flow for setting up pages in Squarespace: you need to both use an on-page "Page Content" tab to edit most aspects but also use a gear icon on the left-hand sidebar to finish setting up the pages with SEO, social image and metadata style descriptions.
  • Because so much of your website is created through drag and drop, it can be frustrating at times when items do not move as precisely as you need. I end up having to resize columns after laying out the whole page from time to time.
  • I pay for a domain through Squarespace because it keeps it simple, but the pricing is not ideal, especially if you need more than one domain. If you are bringing your own domain names, there is extra work, but it does work.
The beauty of Squarespace is its cohesive, "all-in-one" platform for building visually striking websites that communicate your goals to your audience, and then adding in a long list of other marketing tools to connect. Squarespace has done everything that I've used well, but there are so many options that it may be difficult to find yourself needing all of them—or affording them since there are different subscription levels that can add up for an individual but would be well within the budget of an established firm. If you already have reliable clients and a set workflow for website domains, marketing tools, email blasts, professional email hosting, analytics, web storefront, and logo design, for example, you may prefer to keep all those settings outside of your Squarespace account and let Squarespace excel at what it does best: let you build and host your website on a reliable platform. You may find it more streamlined to run all of those out of Squarespace! That's why there are options. Overall, Squarespace remains my preferred source for building and hosting websites, with the options I need like hosting blog, portfolio, and store pages on the same site, without needing to HTML code.
Josh Summerhays | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace as our primary web presence for both our online store and blog. We sell digital products via Squarespace's eCommerce platform. I am the primary Squarespace user and am responsible for all content updates and edits in the store and on the blog. Squarespace enables us to create a good-looking website for our small business without additional help from a designer. It also integrates easily with our Stripe and Paypal accounts.
  • Squarespace makes it very easy to get products listing in an eCommerce store. The interface is intuitive (they've improved in this regard quite a bit in their recent update, in my opinion) and quick to navigate.
  • Squarespace is designed for fast deployment. While it sacrifices some customization, it is very simple to get your website framed up, the pages filled out with images and content, 3rd party integrations set up, and everything launched.
  • The tools for building your content are easy to understand use. They've improved greatly with the functionality for inserting a content block. It used to be pretty buggy or fiddly but you can now just place your cursor in the editor where you want to insert something, see an indicator for where the new content will be inserted, click, and you're on your way.
  • Solid uptime performance. I've never had problems with my website going down after two years as a customer.
  • Automatic updates keep the site secured and free of malware or other problems that tend to afflict the average WordPress user.
  • Design options tend to be limited unless you venture into the world of add-ons where things can get quite technical. If you're looking for a plug-and-play, you'll get it here, but you will likely have to concede some personal design preferences to fit the boundaries of their templates.
  • It can be a little bit tricky at first to figure out the Pages tool and how to use it to get your navigation the way you want. I have some pages that I don't want in the primary navigation and
  • This platform really needs more turnkey functionality for a membership site, recurring payments, gated content, etc. I hope that's coming at some point. Right now, you're better off using Squarespace for a more conventional eCommerce business.
  • If you're a blogger and want to load up your site with ad placements, Squarespace is not for you. The platform is really unfriendly for any kind of ad network integrations, including AdSense.
Squarespace is well suited for small business eCommerce. Their tools are great for people with a bias toward creating highly aesthetic web experiences with little to no custom development required. Squarespace is excellent for photographers and other types of makers to showcase their art and creations effectively online.

Squarespace is not a great choice for ad-revenue-reliant bloggers or similar content creators. Its eCommerce tools are great for launching quickly but lack a lot of customization options without custom development. If you have the resources to go that route, however, there are some great Squarespace development shops that can do some pretty cool stuff.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace as our e-commerce website and platform. It is our portal through which customers can find out about us, our products and what we do and then they are able to purchase our products on our website. It is basically like most traditional e-commerce websites. We do utilize certain other tools that Squarespace offers, like their Analytics tools to gauge the traffic to our site, traffic sources and sales data. We do also use their "Abandoned Cart feature which allows us to contact customers that added product to their shopping cart but did not complete a purchase. At this time we do not use a lot of the marketing tools that Squarespace offers as part of their Advanced Commerce plan.
  • Getting started with Squarespace is incredibly easy. Their templates make getting an early design for your website set up and published quick and simple. There are plenty of advanced features that can be utilized to tweak the design indefinitely but getting up and running smoothly and quickly is key and Squarespace does that beautifully.
  • The Squarespace Analytics tools are incredibly helpful. They are quite detailed yet very easy to understand and parse through. If you've ever tried to understand all of your Google Analytics data, you can feel like you need to get a new degree to comprehend it all. Squarespace Analytics are intuitive and easy to understand allowing you have an easier time making decisions based not eh data you re provided.
  • Squarespace makes integrations with other platforms very easy as well. Email service providers (like MailChimp or Contant Contact), or integrating with outside fulfillment centers for orders of your products is very easy to set up. The back end design and control makes navigating through these things very easy (with the right instructions, of course).
  • My biggest complaint about Squarespace is particularly about the shipping rates controls in the Commerce plans. Squarespace does not allow you to assign different shipping costs to different products. You can set up different costs for different levels of shipping (for example, Ground, Express, Overnight, etc.). But if you have two different products that are different sizes and weights you cannot independently assign each of them a different cost for Ground shipping. All products have to have the same price for Ground, the same price for expedited, etc. It is incredibly frustrating. This one deficiency alone has actually been enough to have prompted me into looking for alternative platforms for my e-commerce site. If you sell multiple products of varying sizes and weights and you intend to charge you customers shipping, then be aware of this beforehand. If you only sell digital products, or products that don't vary much in size or weight, or you intend to offer free shipping on everything then this will not be as big a deal for you.
  • Squarespace offers excellent help services via live chat, but in the years that I've used it I get the sense that recommendations from users are taken seriously. I've made numerous recommendations for enhancements and fixes over the years and I know other people that have as well. However what I continue to see from Squarespace is development of new product offerings that aren't necessarily in line with their core product offering, and not much in the way of making what they already offer much better. There are certain things that should be prioritized by their development team but I don't get the sense that these are taken seriously. Of course this is just my guess as I don't work there but it's important to remember that perception is reality to those who are perceiving.
  • As much as Squarespace makes integrations easy, they still have along way to go with regards to being recognized by many other platforms as integration worthy. Very often I come across services that offer integrations with web design platforms and Squarespace is not one of them. I'm not sure why this is but I wish Squarespace would do a better job of working with these other companies to have integrations with them.
Squarespace is a perfect platform for an informational website, for selling digital products or as a scheduling website. These kinds of things it does incredibly well, what with their myriad templates and design tools. As an e-commerce platform it can be very good but it definitely has some catching up to do with other more well known platforms. They need to focus on some core features a little bit better to make selling easier.
Robbin Block | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to build, manage and maintain websites for my small business clients who are involved in a variety of industries. Squarespace's "designer" look and feel, along with well-designed templates overall, makes it ideal for companies where creative representation is especially important. This includes graphic designers, photographers, architects, etc. The look is achieved through wide-format imagery, extensive availability of designer fonts, use of white space, etc.
  • Ease of use with its drag and drop interface.
  • Beautiful templates — more so than other easy to use builder tools like Weebly or Wix.
  • Extensive and well-designed elements, including fonts.
  • Images are presented beautifully.
  • Drag and drop interface is not as intuitive as it was when it first launched. It's a bit more challenging to use than, say, Weebly.
  • Its ecommerce functionality isn't as robust as something like Shopify.
  • Setting up grids or sections isn't as easy to do as other tools.
  • Changing templates to see how content may look isn't seamless.
It's great for creative businesses, but I wouldn't recommend it for full-on ecommerce. Other tools have more features. However, if selling a limited product line, it may be appropriate. It's not ideal for business owners who want to manage their own websites, yet don't have any web skills, because it's not as intuitive as other simple builders.
Andrew Folts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've been using Squarespace off and on for years, but in the past year, I've shifted my freelance web design business completely over to Squarespace (from WordPress and GatsbyJS). For small businesses, it simply makes more sense, because there's no need for a developer or tech support longterm. This allows me to keep creating new websites and focus on the design aspect, rather than on providing maintenance services to existing clients.
  • Easy to use. Literally, anyone can manage it after 30-60 minutes of training.
  • It offers more design flexibility than it used to (backgrounds, more unique layouts, etc).
  • There's no need for maintenance—plugin updates, security issues, etc.
  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Elizabeth Pampalone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I meet business owners every day that have the same issue... "My website embarrasses me, don't look at it!!"
So, in order to serve these clients, I developed a formula to build a website in one day. When I found Squarespace, it made my formula a reality! I was always going over by a few hours (my formula was really a "website in a day and a half"). But when I started using Squarespace, It allowed me to truly build a website in a day. (8 hours flat is my current time!)
  • I love using Squarespace for Small Business Websites for local soloprenuers.
  • Squarespace works great for Coaches and Trainers who need a membership site
  • I often use Squarespace for those who have e-commerce stores with less than 100 products.
  • ability to duplicate blocks in builder
  • ability to save blocks in builder
  • file upload manager / Images etc
Squarespace is most useful for brochure websites, e-commerce sites, and membership sites.
Squarespace is least useful if you have strong SEO needs, a Developer, over 100 items you are selling, complex e-commerce items, or no time to run your site.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used by a handful of team members – I use it primarily to create websites for clients that do not have needs that require the building of a custom website. We offer website design as an add-on service in addition to our branding and identity design services; Squarespace makes it very easy to build out websites that match the identity's look and feel and also fulfill all the customer's requirements in a cost-effective way.
  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
  • Being able to save versions of a particular site's design. While I like that any change you make is automatically saved, it'd be nice to be able to show clients multiple versions of a site/page design or be able to revert to a previous design later on.
  • The way that image galleries are handled can be a bit confusing. There's overlapping functionality between Gallery pages and image galleries inserted into a page, so I often find myself building out both to decide which works best.
  • It'd be nice to have a more professional way to share beta versions of websites with clients – sending them a link to an automatically generated URL (like triangle-sphere-9.squarespace.com) and having them log in as a guest is sometimes confusing. If there were a way to have that login screen say something customizable (like "Welcome to the future home of Website.com!") it'd be helpful.
Squarespace is great if you're updating a client's site that they've made themselves using less-than-optimal software. I've used it for lots of small businesses and sole proprietors that know that their site is out of date and doesn't serve their needs any longer, but are not sure where to look for an alternative. Squarespace allows me as a designer to set up a functional and beautiful site quickly for my clients.

If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Squarespace to get my website and my webstore up and running. I needed a professional grade looking website that worked well. Since this was a side project, I didn't want to expend resources and set up a web development team to create it. Squarespace was a really good alternative that simply let me drag, drop and create something that looked great and functioned without any issues. I liked the fact that you don't need to be a software guru to get things up and running. I also loved how easily I could add e-commerce functionality to my website.
  • It is incredibly easy to use. Simple to the point where you can drag and drop. So you can create a very professional looking website with little to no coding experience.
  • There are a ton of customization options and a lot of templates to choose from. My website still looked unique and "mine" even though I built it using their pre-built tools.
  • You can add an e-commerce part to your website really easily. Very handy if you are providing services or selling items through your web portal.
  • Looks and works great on mobile devices as well.
  • The pricing is very reasonable. For the service it offers, it is priced very competitively. And certainly cheaper than hiring a web development team.
  • The user interface is simple and clean. You won't have to spend time searching online on how to do things.
  • Good support. They were very nice and helpful when I contacted them.
  • I had difficulty embedding video content into it. I got it to work but it took longer than it should have.
It is perfect if you want to create a website to promote yourself or your small and medium-sized business. You don't need software knowledge and can build and deploy an e-commerce ready website almost over the weekend. It is also really good if you just want to create a web presence for yourself for cheap.

I wouldn't recommend it if you plan on creating a web store that you will be regularly selling items through. It probably would work out cheaper to engage a web development team for the long term savings. But it's good if you only occasionally plan on transacting through your webpage.

Also definitely not recommended for enterprise-level usage. You want more control over your web presence in that scenario rather than engaging through a third party.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SquareSpace is our website builder. Because our company is very small (two people), we needed a program that was both sophisticated but easy to use. And as every company big and small, budget is always a factor in deciding whether to license a product. SquareSpace met all these goals.
  • Every few months we update our website's "Featured Gallery", an image gallery depicting a particular subject (this month it is Istanbul). After selecting a number of images from my collection, SquareSpace makes it easy to set up the gallery page, move images around to see how they would look as a set, and even move the copyright symbol around so it does not fall on an important part of an image. We then view the gallery before posting it.
  • We also like the variety of templates SquareSpace offers. They tend to be modern and simple, and they are highly customizeable. As a travel photographer it is important that that images are highlighter (not the website builder), and SquareSpace's simple templates allow for this.
  • As a travel photographer I need my images to be front and center of every page of my website. The gallery pages are great for this, but not so with my blog. It is here where I think SquareSpace could use some improvement. I am only able to feature an image cropped in a circular fashion!
SquareSpace is well suited to showcase beautiful imagery, whether you are a travel, wedding, architectural or fashion photographer. The galleries are easy to set up and update as needed. I found the blog page not to be as useful to display my work. The images are automatically cropped as a circle.
Nathan Meehan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace for our website and email hosting. We selected it to replace our GoDaddy/Microsoft Exchange-based email and web hosting. We needed a solution that was inexpensive and easy to update. The GoDaddy site was a Wordpress site and, unlike Squarespace, requires a higher level web design experience. We are a small company and needed to be easily able to modify/update our website and also make it look professional. Squarespace does both.
  • Flexible: Squarespace allows me to quickly and easily make changes to our website.
  • Professional: I am not a web design professional. Squarespace helps me makes my site look professional.
  • Inexpensive: Squarespace's price point is great for a small company that needs to maximize our use of every dollar.
  • Integration: Squarespace integrates well with other services (such as LinkedIn) and helps me do my job.
  • Responsive: Squarespace has a lot of tutorials and help available on the web. They were also quick to respond if I had questions or problems.
  • Interface: Sometimes I have problems with their interface not saving or working correctly. For example, the photo editor tool sometimes locks up and crashes causing me to lose work.
  • Picture Integration: Sometimes it is unclear how to manipulate cropping and sizing of pictures so they look right on the website.
Squarespace is well suited for small companies trying to control their own information. They help you learn how to design your own site and make it look professional; great for the novice user. I can imagine as a company grows larger and requires more from their website, that it may become a bit more cumbersome to use.
November 23, 2018

I love Squarespace!

Josephine Stafford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to manage an online storefront for my wedding planning company. Since I am the owner and only employee I don’t quite need to have other users, but I am aware of the opportunity to expand if I do decide to add team members. Having a website with such great SEO helps me rank better on google and brings me potential new clients.
  • Image alt text optimized for SEO
  • Integrations and opportunities for custom CSS, like my contact form
  • Pushing posts to social media
  • Keeping pages organize but easily found
  • Great templates
  • Easy to add or change pages
  • Cover pages! I’d like to be able to add custom CSS
  • Reminders to publish new content
  • Higher capacity for audio
Perfect for small business owners and perfect for anyone who can’t stand Wordpress’ clunky layout. Mac users will adore Squarespace and its so simple to use and figure out
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I own a Custom Squarespace Web Design and Graphic Design company. We exclusively design and build websites on the Squarespace platform. We serve small to medium size businesses with their design needs online. Our websites, when complete, are passed onto the owner. We do not provide ongoing maintenance on their websites. After a project is finished we provide full training on their site so that they can confidently update and maintain their own website. We find that Squarespace makes it easy for companies to do this. With security updates, software upgrades, and almost zero downtime, Squarespace makes it easy for our client, and us, to depend on them as a solid hosting service for their sites.
Squarespace provides solutions for our clients in the areas of blogging, eCommerce, gorgeous user experience, modern look, third party integrations, appointment booking and many other features. We personally use it for several of those benefits.
  • eCommerce: Squarespace provides a thorough and comprehensive solution for eCommerce. There are analytics, inventory tracking, variants, shipping, third party integration, easy to build and use options for users to build a secure store.
  • Blogging: Squarespace provides all types of options for blogging that people can use to design a gorgeous but functional blogging platform.
  • Style Editor: Their style editor has so many options it is one of the most flexible and customizable options out there. Anywhere from changing the fonts, colors, and layout to custom designing with CSS code injection.
  • No Affiliate program: I think with all the designers out there that use and promote Squarespace as one of the best options, having an affiliate or reseller program would be nice.
  • I think there is room for improvement on the responsive design end. There is some disconnect sometimes with the way the layouts adjust depending on the screen size. For the most part it works great but I think it could be better.
Squarespace is most appropriate for service and eCommerce small to medium size businesses that need to be able to maintain their own website and do NOT need a database or client login scenario.

Squarespace is not appropriate for large size companies that need the most flexible open source options through something like Wordpress and need a developer to maintain their site. Sometimes companies need more options than a platform like Squarespace can provide.
Edmond Lorts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been using Squarespace for years for my photography business. Setting up my site was incredibly easy. The design layouts provided are beautiful and complement my work. They keep the selection of templates fresh and modern. It's always easy to jump in and configure my site and update the images and products offered. I've only had to use their customer support once in the years I've used Squarespace. The one time I chatted with customer support, they were super helpful and gave a thorough explanation with screenshots. I expect to be using Squarespace for many more years and growing my business through their many plans.
  • Templates are sleek, modern, and beautiful.
  • Customer support is U.S. based and super friendly.
  • There are multiple plans so your site can grow with your business.
  • An even more basic plan would be welcomed for people looking for just a simple gallery to host w/o the bells and whistles.
  • I'd like to see Squarespace suggest the optimal layout/design based on my content.
Squarespace is great for any website type but it really shines for an artist to display their work. The layout is hip and modern, which works fantastic for those looking to target customers that are high-end and internet savvy. It might not be necessary for someone looking for a more bare-bones service.
Dave Becker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use Squarespace to create an internal website for our employees. The website has pages and content that our teams can easily access while out in the field, and links to resources that they can access whenever they want. It's become our knowledge center for all things related to the company. We also host an internal company blog on the site.
  • The website was easy to create, using Squarespace's user-friendly tools.
  • Making edits and updates are also very easy, and requires very little training to teach someone new to do so.
  • We were able to password protect our site, so the resources contained within are only available to those in the company.
  • We are using a search tool to make it easier to find what you are looking for.
  • The search tool is helpful, but lacks an ability to sort your results. Maybe it's just the tool we're using, but it's a feature I would like to have.
  • When adding custom images to your site, the image size requirements could be easier to understand.
  • The mobile app to help write blog posts on the site lacks some of the functionality of the desktop version.
We use Squarespace in an internal fashion (employee facing) whereas I think most users would use it to host a customer or visitor facing site. Either way, the web pages are very easy to create and update, no matter the desired outcome. If you don't have any knowledge about coding your own site, Squarespace is a great alternative to get you online.
Marissa Artman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace as my current website host for my online teletherapy business. It doesn't actually host the teletherapy platform for HIPAA reasons, but it holds the information about my company for school districts, private clients, and potential employees, as well as any other information about my business. It is used across the entire organization and addresses the issues of identifying our market, what we do, putting a face to our name, and making a web presence. We could also easily host a blog or an online shop.
  • General website
  • Image hosting
  • Blog hosting
  • Blog hosting is not as robust as WordPress
  • Online shop is emerging
  • HIPAA compliance for online therapy could be really robust if allowed to grow
Squarespace is great for beginners in designing and hosting a website, specifically those who need a visual schematic to help them build a site. It is less robust for blogging, online store fronts, and secure hosting.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to host both of our business websites - our main organization website and also our professional programs website. As a small startup with limited resources, utilizing Squarespace has been critical to getting our message out to our clients and advertising our programs and offerings. We like Squarespace because it allowed us to build a clean, professional and visually appealing website without hiring an expensive developer. This is especially important to us as we constantly need to update information on our website as we grow and our program offerings change, and it would be really inconvenient to outsource. Once you learn the fundamentals of Squarespace, it is user friendly and easy to continue to update your own content without the help of a developer.
  • Easy to create visually appealing designs using the gridded drag and drop and preset formatting options/ themes
  • Maintains consistent design elements across your whole site - which you can change at a high level with one click and automatically updates globally
  • Instantly updates content to your live site
  • Great photo slideshow options and quotation box features
  • The grid system can be limiting - even using the spacers, there are limited options when you lay out your website. Great for beginners, but not great if you want more complex designs
  • Really hard to add site-wide custom code, including analytics tracking for advertising campaigns (Linkedin, Facebook etc)
  • Design limitations on banners, blog posts, and other standardized functions
Squarespace is a great starter resource and a good option for a lean team who needs to get a website up cheaply using internal resources. It is intutive, requires no coding knowledge, and helps you get up a professional looking website for a small cost. It also allows you to add custom code to pages if you want to integrate other systems, like databases etc.

I think teams usually grow out of Squarespace as it doesn't allow you to create a truly customized, well-branded experience and has functionality limitations.
Stephanie Tran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I don't use Squarespace in my office, but I use it for my freelance clients. Most recently, I built an entire website for a lawfirm using Squarespace and it. is. awesome.
  • Squarespace, in general, is very, very intuitive. If you're fairly comfortable using techy things and computers, you'll learn fairly quickly. If you spend just a solid whole day playing around with Squarespace and watching their helpful videos, you'll get it down just fine.
  • They have a fantastic index of help videos and documents for new users like us. If I ever got stuck (and, well, I did), a quick Google search had me land on the right Squarespace help web page or video!
  • THEIR TEMPLATES ARE BEEEAAAUUTTIIIIFFFUUUULL. I love so many of them, it was difficult to choose just one for the website. I've explored WordPress and Wix's templates and, in my opinion, Squarespace has the best ones.
  • The way you place images on your web pages is wonky. It doesn't work like a rich text box, and it's not as simple as just drag and drop. You have to add spacers here and there. But the annoying thing with spacers is that you're limited to certain sizes. On a couple occasions, I tried to center an image on a page and I just COULDN'T, because their spacers didn't space the way I wanted them to.
  • Is there any way that users can adjust the spacer sizes by pixel size?
I've used Squarespace for both personal use and business use. In my opinion, if you're just looking for a portfolio for your personal website, you Squarespace might be too big of an investment. You'll be paying to use a big platform, but end up just using a few of their tools. For businesses, however, I think Squarespace is the way to go. I prefer Squarespace to many of their competitors because they have a fabulous Google Analytics integration for those who loooove data (like me!).
December 05, 2017

The Perfect Portfolio Pal

Mandy Cramer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am full time freelance graphic designer who often doesn't have the time to work on my own website or personal branding. Squarespace offers a platform where I can easily update my portfolio and blog in order to create a simple landing page for potential clients to review my work. I love how it is easy to customize and how the blog is integrated into the website. While I haven't fully utilized the shop feature, I really appreciate that you can do that as well.

Squarespace is really quite affordable and you don't have to worry about finding a host and uploading your design like I had to do in the past when designing my own website from scratch.
  • Integrated blog with website.
  • No need for additional hosting.
  • Simple to use layouts and customizing without having to deal with any jquery or java, etc.
  • Easy to control and even edit on the go via their app.
  • Sometimes it can be a little difficult to shift things around.
  • There are limits on how many pages you can have depending on the payment tier you have.
  • I'd love to be able to adjust the size of items more easily without it affecting the way other images or items appear on the page.
Squarespace is especially good for the graphic designer or artist who simply doesn't have the time to develop an in-depth website portfolio. Most designers can attest that they are too busy designing for actual clients than polishing their own branding. While most designers would love to have their own built-from-scratch website, it really is a quick way to have a main page to direct clients too.

Squarespace is also fantastic for clients who aren't too web-savvy but want to be able to have some control behind their content.
Katie Nix | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use squarespace for my website as a freelance artist & writer. It's a simple, low-maintenance tool for setting up a website & portfolio, including images, galleries, outside links, etc.
  • Simplicity. Very user friendly, fast to set up something basic.
  • Templates are very nice looking & they add new ones frequently.
  • Easy to upload or embed content in just about any major format.
  • Templates look very...template-y.
  • Gallery functionality is a little difficult to use for something like a portfolio. It's easy to add the content, but not as easy to sort by topic/tag - you have to toggle between the gallery page and the page where the gallery is being displayed.
  • In some cases hard to control exact display requirements (this is good and bad, as its a side effect of their responsive designs).
Well suited for anyone who needs a website fast. Easy to set up with no coding experience, very flexible and customizable. Very little (or no) ongoing maintenance is required, and it's easy to move content around as needed - add/remove pages, update galleries, etc. Perfect for a very small business that needs a professional-looking web presence but lacks the resources to hire a designer.
Dimitris Rakopoulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used as an easy to use solution to create perfect responsive and mobile friendly websites. Since it incorporates a great set of tools to add and modify content blocks, it offers great flexibility to quickly and effortlessly create websites varying from corporate websites to e-shops. The ability to customise the look and feel even further using css/html allows us to satisfy customers' needs.
  • Create responsive and mobile friendly websites using ready made templates.
  • Easily customise and extend the existing templates.
  • An adequate set of pre-built content blocks and functions provide the necessary tools to create any type of websites.
  • The gallery library requires some changes in order to more easily manage the added images.
  • Better support of multilingual websites.
  • The option to secure parts of the websites and not only the entire website.
Squarespace is ideal for creating elegant responsive websites. Specifically, portfolios, blogs, small e-shops, corporate websites are a great match for the available feature set. Squarespace is suitable for creating full-featured content sites with multiple article categories and sections.
John Dezember | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommended the use of Squarespace to a small group of people that wanted to manage their own content, but were not very tech-savvy. They use Squarespace to promote a grassroots project using word-of-mouth and targeted email marketing. Even thought the group had never used Squarespace (or any other content management system), they were able to publish their site in only a day.
  • Easy to use - Their intuitive design and guided examples make it simple for anyone to use,
  • High quality templates - They provide high-quality templates that are made to work with a variety of devices and screen sizes without any extra work.
  • Integration - Squarespace easily integrates with other services like Mailchimp for email marketing.
  • Most non-tech people are not familiar with Squarespace or know if it is a legitimate service. "It looks too good to be true."
I build websites for a living, but do not always have time to work with one-off of very low budget projects. In these cases, I recommend Squarespace as a way for these customers to get the quality site they want at a reasonable price - and most are willing to do the work themselves (they just didn't know that they could).
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